How Ordering Custom Packaging Works

Ordering custom boxes or bags is simpler than it looks. This page walks you through each step, from your first message to the finished packaging, and explains how to prepare your artwork so the result matches what you imagined.

The 6 Steps to Your Custom Packaging

1. Share Your Requirements

Tell us the product you are packing, the quantity, the size if you know it and any finishes you like. You can use the quote form or simply describe your product.

2. Choose Structure and Material

We recommend a box style, board and size that protect your product and fit your budget, whether that is kraft, white board, corrugated or rigid.

3. Artwork and Dieline

You receive a dieline, the flat template of your box. Place your logo and design on it, or send your logo and a brief if you need help with the layout.

4. Approve the Digital Proof

Check a digital proof showing your artwork on the box layout. Review colours, text, spelling and placement before anything is printed.

5. Production

Your packaging is printed, finished with any lamination, foil or embossing, then die-cut, folded and glued.

6. Quality Check and Delivery

Finished boxes are checked, packed and delivered to your address, ready to fill with your products.

How to Measure Your Box Size

Box sizes are written as Length x Width x Height, measured on the inside of the box.

Length: the longer side of the opening.
Width: the shorter side of the opening.
Height: the depth from the opening to the bottom.

Measure your product at its widest points, then add a small allowance for easy packing. If the product sits in an insert, tissue paper or bubble wrap, measure with that included. When in doubt, share your product dimensions and we will work out the box size.

Artwork Guidelines for Print-Ready Files

File type: vector files such as AI or PDF give the sharpest results. EPS also works.
Colour mode: set your file to CMYK. Add Pantone (PMS) references for exact brand colours.
Image resolution: photos and raster images should be at least 300 dpi at final size.
Bleed: extend backgrounds 3 mm beyond the cut line so no white edges appear after cutting.
Safe zone: keep text and logos at least 3 mm inside the cut and fold lines.
Fonts: convert text to outlines or embed fonts in the PDF.
Finishes: put foil, spot UV and embossing on separate, clearly named layers.

Do not have print-ready artwork yet? Send your logo and an idea of the look you want, and we can help you lay it out on the dieline.

Ordering FAQs

What is a dieline?

A dieline is the flat, unfolded template of your box. It shows the cut lines, fold lines and panels, so you know exactly where each part of your design will appear once the box is assembled.

Do I need a designer?

Not necessarily. If you have a logo, we can help place it on the dieline. For full custom illustrations or brand design, you can work with your own designer using our dieline.

Will I see my design before printing?

Yes. Every order goes through a digital proof that you approve before production starts.

Can I change my artwork after approving the proof?

Changes are easiest before approval. Once production starts, changes may not be possible, so check the proof carefully.

Why do the colours on screen look different from print?

Screens show colours in RGB light, while print uses CMYK inks, so some bright screen colours print slightly differently. Pantone references help keep brand colours consistent.

Ready to start your packaging?