Last updated: November 2026
This Privacy Policy explains how Structure Packaging (“we”, “us”) collects, uses and protects personal information when you visit structurepackaging.ae or contact us. By using this website, you agree to the practices described here.
Information We Collect
- Information you give us: your name, company name, email address, phone or WhatsApp number, and the details you include in our quote and contact forms, such as product type, quantities, box sizes and messages.
- Files you upload: logos, artwork and design files attached to a quote request.
- Technical information: basic data sent by your browser, such as IP address, browser type, pages visited and the time of your visit, collected through server logs and, where enabled, analytics tools.
How We Use Your Information
- To respond to your enquiries and prepare quotes.
- To produce, deliver and support your packaging orders.
- To communicate with you about your order, proofs and delivery.
- To improve our website, products and services.
- To meet legal, tax and accounting obligations.
We do not sell your personal information.
Your Artwork and Files
Artwork and files you send are used only to quote, proof and produce your packaging. We do not use your designs for any other purpose or share them with third parties except service providers involved in producing your order.
Sharing Your Information
We share information only with service providers who help us run the website and fulfil orders, such as website hosting, email delivery, analytics and delivery partners, and only as far as needed for those services. We may also disclose information where required by law.
Cookies and Analytics
Our website uses cookies that are necessary for it to work. If we use analytics tools to understand how visitors use the site, those tools may set additional cookies. You can control or delete cookies through your browser settings.
Data Retention
We keep enquiry and order information for as long as needed to respond to you, complete your order and meet our legal and accounting obligations. After that, we delete or anonymise it.
Data Security
We take reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your Rights
Subject to applicable law, including UAE data protection law, you may ask to access, correct or delete the personal information we hold about you, or object to certain uses of it. To make a request, contact us using the details on our Contact Us page.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with its update date.
Contact Us
If you have questions about this Privacy Policy, please reach us through our Contact Us page.